PRIVACY POLICY

(a) Identity and Contact Information: Full name, email address, telephone number, postal address, job title, company name, and professional affiliations;

(b) Account Information: Username, password, account preferences, and security credentials;

(c) Professional Information: Resume, curriculum vitae, work history, educational background, skills, qualifications, certifications, references, and employment status;

(d) Interview Data: Video recordings, audio recordings, transcripts, responses to interview questions, behavioral assessments, and performance metrics;

(e) Biometric Information: Facial recognition data, voice patterns, and other biometric identifiers derived from interview recordings;

(f) Financial Information: Payment method details, billing address, and transaction history for subscription services;

(g) Communication Data: Messages, feedback, support inquiries, and other communications with us or through our platform.

(a) Device Information: IP address, browser type and version, operating system, device type, unique device identifiers, and mobile network information;

(b) Usage Data: Log files, access times, pages viewed, time spent on pages, click-through rates, and other usage statistics;

(c) Location Data: General geographic location based on IP address;

(d) Cookies and Tracking Technologies: Information collected through cookies, web beacons, pixel tags, and similar technologies.

(a) Protected characteristics under applicable employment laws (collected only with explicit consent and for legitimate business purposes);

(b) Health information related to accommodation requests;

(c) Criminal history information where permitted by law and relevant to the position.

(a) Providing, maintaining, and improving our AI-powered recruitment platform;

(b) Processing and facilitating job applications and interview processes;

(c) Conducting automated screening, ranking, and assessment of candidates;

(d) Generating interview transcripts, summaries, and analytical reports;

(e) Facilitating communication between employers and candidates;

(f) Processing payments and managing subscriptions;

(g) Providing customer support and responding to inquiries.

(a) Sending promotional materials, newsletters, product updates, and marketing communications;

(b) Conducting market research, surveys, and customer satisfaction studies;

(c) Personalizing content, recommendations, and user experience;

(d) Creating anonymized case studies, testimonials, and success stories for marketing purposes;

(e) Analyzing user behavior and preferences to improve our marketing strategies;

(f) Conducting targeted advertising campaigns across various platforms and channels.

(a) Analyzing usage patterns and user feedback to enhance our Services;

(b) Developing new features, functionalities, and service offerings;

(c) Training, testing, and improving our artificial intelligence models and algorithms;

(d) Conducting research and development activities;

(e) Benchmarking and performance analysis;

(f) Quality assurance and testing procedures.

(a) Complying with applicable laws, regulations, and legal obligations;

(b) Preventing, detecting, and investigating fraud, security incidents, and other illegal activities;

(c) Protecting the rights, property, and safety of Pacific Data, our users, and the public;

(d) Enforcing our terms of service and other agreements;

(e) Responding to legal requests, court orders, and regulatory inquiries;

(f) Maintaining records for audit and compliance purposes.

(a) Cloud hosting and data storage providers

(b) AI and machine learning service providers

(c) Payment processing companies and financial institutions;

(d) Customer support and communication platforms;

(e) Marketing automation and email service providers;

(f) Analytics and business intelligence providers;

(g) Legal, accounting, and professional service firms;

(i) Integration partners for third-party software and platforms.

(a) Companies and organizations that post job opportunities on our platform;

(b) Recruitment agencies and staffing firms;

(c) Human resources consultants and talent acquisition specialists;

(d) Educational institutions and training providers for student placement programs.

(a) Joint marketing campaigns and co-branded initiatives;

(b) Lead generation and customer acquisition activities;

(c) Industry research and market analysis;

(d) Conference and event partnerships;

(e) Content creation and thought leadership initiatives.

(a) To comply with applicable laws, regulations, legal processes, or governmental requests;

(b) In response to subpoenas, court orders, or other legal proceedings;

(c) To protect our rights, property, and safety, or that of our users or the public;

(d) In connection with investigations of fraud, intellectual property infringement, or other illegal activities;

(e) To enforce our terms of service and other legal agreements.

(a) End-to-end encryption for all data transmission using TLS 1.3 protocols;

(b) AES-256 encryption for data at rest in our databases and storage systems;

(c) Multi-factor authentication for all administrative and user accounts;

(d) Row-Level Security (RLS) implementation in our database architecture;

(e) Regular security audits, penetration testing, and vulnerability assessments;

(f) Automated security monitoring and threat detection systems;

(g) Secure backup and disaster recovery procedures;

(h) Network segmentation and access controls.

(a) Mandatory security training for all employees and contractors;

(b) Background checks for personnel with access to personal information;

(c) Confidentiality agreements and data protection clauses in employment contracts;

(d) Incident response procedures and data breach notification protocols;

(e) Regular security policy reviews and updates;

(f) Third-party security assessments and compliance audits.

(a) Australian Privacy Principles (APP) compliance;

(b) General Data Protection Regulation (GDPR) compliance for European users;

(c) California Consumer Privacy Act (CCPA) compliance for California residents;

(d) ISO 27001 information security management system certification (in progress);

(e) SOC 2 Type II compliance reporting (in progress).

Account Information: Retained for the duration of your account plus seven (7) years after account closure for legal and business purposes;

Interview Recordings and Transcripts: Retained for seven (7) years from the date of the interview for legal compliance, quality assurance, and AI model improvement;

Marketing and Communication Data: Retained until you opt-out of marketing communications or request deletion, whichever occurs first;

Technical and Usage Data: Retained for two (2) years from collection date for security monitoring and service improvement;

Financial and Transaction Data: Retained for seven (7) years from the transaction date for accounting and tax compliance purposes;

Legal and Compliance Records: Retained for periods required by applicable laws and regulations, typically seven (7) to ten (10) years.

(a) Cryptographic erasure of encrypted data by destroying encryption keys;

(b) Multi-pass overwriting of storage media containing personal information;

(c) Physical destruction of decommissioned hardware and storage devices;

(d) Verification of deletion completion through audit trails and certifications;

(e) Notification to relevant third parties to delete shared personal information.

(a) Right to access personal information we hold about you;

(b) Right to request correction of inaccurate or incomplete personal information;

(c) Right to receive information about how we collect, use, and disclose personal information;

(d) Right to request information about third parties with whom we share personal information.

(a) Right to request deletion of personal information, subject to legal retention requirements;

(b) Right to data portability in commonly used, machine-readable formats;

(c) Right to withdraw consent for processing based on consent;

(d) Right to object to processing for direct marketing purposes.

(a) Right to opt-out of marketing emails and promotional communications;

(b) Right to control notification settings and communication preferences;

(c) Right to manage data sharing preferences with marketing partners;

(d) Right to limit use of personal information for analytics and research purposes.

(a) Respond to your request within thirty (30) days of receipt;

(b) Verify your identity before processing requests involving personal information;

(c) Provide clear information about any fees associated with fulfilling your request;

(d) Explain any limitations or restrictions that may apply to your request under applicable law.

Email: contact@pacificdata.com.au

Phone: 1300 954 503

Australia: Office of the Australian Information Commissioner (OAIC) - www.oaic.gov.au

European Union: Your local Data Protection Authority

United Kingdom: Information Commissioner's Office (ICO) - www.ico.org.uk

California: California Attorney General's Office